OEMs rely on trusted, professional partners to represent their brand and support their customers across vast, diverse regions. With over 20 years of experience, a 1,000+ strong field team, and operations across 25,000+ healthcare facilities managing multi-brand medical devices – from general biomedical equipment to high end imaging and surgical, Cyrix Healthcare provides manufacturers with scalable, multi-regional technical services that extend your reach. That technical expertise, coupled with our quality certifications including ISO, AERB, NABL and TUV, ensures that the services we provide adhere to manufacturer quality standards and your equipment meets all applicable regulatory requirements. We can be your strategic extended arm without compromising your standards.
One point of contact for nationwide support.
ISO 13485:2016 certified partner; AERB; NABL; TUV; with a sophisticated quality management system – and technicians provided ongoing quality training
Scalable staffing options offer cost-effective service to meet short or long-term needs
Your customers’ satisfaction is a priority – minimize disruption and ensure patient-ready equipment availability with on-demand service
Turnkey support for medical equipment setup, including site planning, utility assessment, hardware & software upgrades, SOP validation, and HOD sign-off.
Safe uninstallation, packaging, and reinstallation — all logged and documented.
SLA-driven response across modalities with trained, multi-brand engineers including board & component level repairs.
Routine check-ins, performance audits, and documentation to meet your service benchmarks and warranty terms.
Pre-filled checklists, service records, calibration reports, and handover documents that meet ISO/NABH/AERB norms.
Last-mile logistics and region-wise inventory
Site-based technical orientation and staff handover as per OEM SOPs.
OEMs can leverage our in-house academy to train customer biomedical engineers and technicians in equipment management and clinical applications
Whether you're launching new systems, upgrading existing installs, or expanding to new regions — Cyrix can be your execution arm across India. We help you serve more customers, more confidently.
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