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Care360 by Cyrix Healthcare One Platform. Total BioMedical Equipment Care.

medical equipment servicing
medical equipment repair
medical equipment calibration

Total Care for Every Medical Equipment.

Total Peace of Mind for Every Healthcare Institution.

Cyrix Care360 is your All-in-one Partner for managing and maintaining medical equipment – regardless of the brand or modality or complexity. With a deep commitment to clinical uptime & patient safety, and robust technical know-how, Cyrix Care360 delivers comprehensive, manufacturer- independent maintenance and support services tailored to your hospital’s needs. We bring everything under one roof: Comprehensive maintenance, preventive maintenance, breakdown services, calibration, installation, asset tracking & management, spares, accessories, training and more. With Cyrix Care360, you move from fragmented vendor management to single, structured, responsive service model.

medical machine repair

Seamless performance

fixing medical equipment

Predictable costs

oxygen concentrator care

Unmatched peace of mind

With Care360, you can stop juggling fragmented vendor contracts, OEM limitations, and rising equipment complexity. Because Cyrix Care360 simplify it all — with one powerful, digital-first partner.

0 Facilities
0 Devices
Million+
Calibrations

Quality You Can Count On

medical supplies and services
oxygen concentrator machine repair and service
medical equipment maintenance
medical equipment calibration services
biomedical equipment maintenance

Cyrix Healthcare is ISO certified, AERB approved, and NABL accredited - assuring you of the highest standards in safety, compliance and service standards at every touch point.

The Cyrix Care360 Advantage: One Partner. All Services. Complete Care.

Every Healthcare System. Every Department. Every Device. Covered.

  • Imaging
  • Critical Care
  • Endoscopes
  • Anaesthesia
  • Lab Instruments
  • Surgical/OT
  • Cathlabs
  • Patient Monitoring
  • Therapy

What Makes Care360 Unique?

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Peace of Mind, Delivered

At Cyrix, we don’t just service machines — we ensure uninterrupted care for the hospitals and systems that power India’s healthcare. With 6000+ technical competencies, certified repair infrastructure, and nationwide coverage, Cyrix Care360 is the trusted force behind your operational uptime and equipment health.

FAQ

  • What is Cyrix Care360?

    Care360 is Cyrix Healthcare's all-in-one medical equipment maintenance and management platform. It covers every device in your facility — regardless of brand, modality, or complexity — through a single, structured service partner. Instead of managing multiple OEM contracts, Care360 gives you one point of contact for preventive maintenance, breakdown support, calibration, asset tracking, spares, and more.

  • Who can benefit from Care360?

    Care360 serves hospitals and healthcare facilities of all sizes — from 50-bed community hospitals to large multi-speciality networks — as well as government healthcare institutions and medical equipment manufacturers looking for third-party service support across India.

  • What types of maintenance does Care360 provide?

    Care360 offers a comprehensive range: Preventive Maintenance (scheduled servicing), Corrective/Breakdown Maintenance (emergency repairs), Comprehensive Maintenance Contracts (CMC), Annual Maintenance Contracts (AMC), NABL-accredited calibration, asset mapping and lifecycle management, installation and de-installation support, and AI/IoT-driven predictive maintenance.

  • What equipment categories does Care360 cover?

    Care360 covers the full spectrum of hospital equipment, including Imaging (ultrasound, DR panels, mammography, cath labs), Critical Care (ventilators, monitors), Anaesthesia machines, Endoscopes, Lab instruments, Surgical/OT equipment, Patient monitoring systems, and Therapy devices.

  • What is ReviveLab and is it part of Care360?

    ReviveLab is Cyrix's in-house board-level and component-level repair facility — available as part of the Care360 ecosystem. Instead of replacing expensive medical electronics, ReviveLab repairs them at the circuit board level, significantly reducing costs and extending equipment life.

  • Does Care360 include calibration services?

    Yes. Cyrix offers NABL-accredited calibration for all diagnostic and therapeutic devices, complete with documentation and compliance logs. This calibration is audit-ready for NABH, JCI, and ISO standards — ensuring your facility meets regulatory requirements at all times.

  • Where does Care360 operate?

    Care360 is headquartered in Kochi, India, with operations spanning PAN-India and across the Middle East & North Africa (MENA). Within India, Care360 operates through a network of zonal hubs, regional repair centres, and 1,200+ field engineers — currently serving 25,000+ hospitals across 165+ districts, with a strong presence in Kerala, Tamil Nadu, Karnataka, Andhra Pradesh, Rajasthan, Uttar Pradesh, and more. Internationally, Cyrix extends its Care360 services across the UAE, Saudi Arabia, and Kuwait.

  • Does Care360 serve government hospitals?

    Yes. Cyrix is a trusted service partner to multiple state governments across India under Biomedical Equipment Maintenance Programs (BEMP) through Public-Private Partnerships (PPP). Government institutions can explore a dedicated Care360 package designed for public healthcare systems.

  • Will Care360 help my hospital maintain NABH accreditation?

    Absolutely. Care360's calibration, compliance checks, and documentation support are specifically designed to keep your facility audit-ready. Cyrix helps you maintain records and SLA logs that satisfy NABH, JCI, NABL, and AERB requirements.

  • What are the pricing or contract options for Care360?

    Care360 offers flexible packages to suit different budgets and facility sizes — from Annual Maintenance Contracts (AMC) for cost-predictable yearly coverage to Comprehensive Maintenance Contracts (CMC) that include parts and labour. Pricing is customised based on the number and type of devices, hospital size, and location. Contact the Care360 team for a tailored quote.

  • Does Care360 supply spare parts and consumables too?

    Yes. Care360 includes access to a nationwide inventory of multi-brand spares and consumables — both genuine OEM parts and high-quality, cost-effective compatible alternatives — ensuring you don't face delays waiting for parts to arrive.

  • How do I get started with Care360 for my hospital?

    Simply fill in the 'Request for Care360' form on this page with your hospital size and contact details, and a Care360 specialist will call you back. Alternatively, reach the team directly at solutions@cyrix.in or call +91 8891199950.

  • Can Care360 take over maintenance from our existing OEM contracts?

    Yes. Care360 is designed to replace or supplement fragmented OEM and multi-vendor contracts with a single, structured service model. The transition process includes a full asset audit, device tagging, and SLA setup — so there's no disruption to your facility's operations.

  • Does Care360 provide a digital dashboard to track service requests?

    Yes. Care360 is a fully digital, SLA-driven platform with real-time dashboards, service logs, and reporting tools. This gives hospital administrators complete visibility into device health, pending service calls, calibration schedules, and compliance status — all in one place.

Still have questions? Our Care360 specialists are here to help you find the right solution for your facility.
Email: solutions@cyrix.in, Phone: +91 8891199950
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