Machines Matter Too!

2026-09-24

Is Your AMC/CMC Really Managing Your Equipment?

Is Your AMC/CMC Really Managing Your Equipment?
Most hospitals have AMC/CMC contracts.

And as hospitals grow, so does the number of equipment vendors, service contracts and service engineers they need to coordinate.

One vendor for imaging or specific vendors for each equipment.
Another for patient monitoring.
Another for laboratory equipment.
Different PM schedules. Different response times. Different contracts.

On paper, everything may be covered.

But then the calls start.

A PM is overdue.
A breakdown is recurring.
A spare is taking too long.
An equipment is down.

One vendor says it is an application issue. Another says it needs a part.
And someone in the hospital has to coordinate it all.

I have seen this happen even in hospitals with well-established AMC/CMC arrangements.

So perhaps the question is not:

“Do we have AMC/CMC coverage?”

It is:

“Is our AMC/CMC actually helping us manage our equipment better?”

Good equipment management needs more than scheduled maintenance visits. It needs visibility across the equipment base, proactive maintenance, quick breakdown response, repair capability, calibration and quality checks, spares planning and a clear understanding of equipment health.

This is where Care360 comes in.

Care360 allows hospitals to bring equipment from multiple manufacturers and multiple service arrangements under one coordinated equipment-management programme—with one accountable partner.

And when something does go wrong, our engineering capability extends beyond routine service. Through ReviveLab, we can assess failed boards and components for repair, potentially avoiding unnecessary replacement and reducing downtime.

The objective is simple:

Less vendor coordination. Better visibility. Faster response. Better equipment uptime.

If your hospital is:

• reviewing its AMC/CMC contracts,
• managing too many service providers,
• experiencing recurring breakdowns, or
• looking for better equipment uptime,

let's talk.

Is your hospital getting enough from its AMC/CMC?

Talk to Cyrix about Care360 → 

Ajith Kumar
Co-founder & Executive Director